LEGAL & PRIVACY

Privacy Policy

Our commitment to protecting your privacy, data security, and confidentiality.

LEGAL & PRIVACY

Privacy Policy

Privacy Policy: petromin.sa Ltd. ("Futurehub.sa") is committed to protecting the privacy of information provided by users of its services. This policy is designed to help you understand what information we collect, how we use it, and the choices available to you regarding it. We welcome your questions and comments about this policy. Please read this Privacy Policy carefully. By visiting our website, using our mobile application, and/or submitting your personal information to petromin.sa, you consent to Futurehub.sa collecting, using, and disclosing your personal information as described in this Privacy Policy. We update this policy periodically as our products and offerings change, so please check regularly for updates or changes. By using petromin.sa's web and/or mobile applications (collectively, the "Apps"), you accept the practices described in this Privacy Policy. How and What Personal Information Do We Collect? Futurehub.sa collects information when you use the Apps. For example, we collect data when you purchase or receive an electronic or physical gift card (collectively referred to as a "gift card") or when you contact our customer support. We only collect the information necessary for the specified and known purposes. Personal Information: When you purchase or receive a gift card, you will be asked to provide some personal information, such as your name, email address, phone number, or similar information. This information is collected to enable Futurehub.sa to process your order. We do not store your credit card number, as this information is passed directly to our payment gateway provider for payment processing. We may also automatically collect personally identifiable information when you use our apps via Facebook or Google. Some of this information we receive is necessary to set up your account and send your gift. You can choose not to use Facebook or Google with the apps, and you can also choose not to provide some personal information, but you may not be able to use the services offered by the apps in that case. Cookie Information: When you visit our apps, we may send one or more cookies (small text files containing a string of alphanumeric characters) to your device. Futurehub.sa uses two types of cookies: temporary cookies and persistent cookies. A persistent cookie remains on your device after you close your browser and can be used on your future visits to the site. You can remove persistent cookies, but the method varies depending on your browser. Please check your browser's "Help" section to learn how to adjust your cookie settings. We want to clarify that we do not link the information stored in cookies to any personally identifiable information you provide while using our website. Information collected automatically: When you use our applications or open one of our emails, we automatically record certain data using technologies such as clear GIFs or web beacons, cookies (as described above), IP addresses, and unique device identifiers (similar to IP addresses). This automatically collected data includes your web browser type, the website that referred you to us, the web pages you viewed on the applications, and the dates and times of your application visits. Information Provided by the Customer: When Futurehub.sa administers promotions or other services for a customer (a company or organization we serve), certain personal information may be shared with us to facilitate the creation and redemption of gift cards on the customer's behalf. The use of personal information shared with us by our customers is subject to the terms outlined in this Privacy Policy. Gift Card Recipients: When you choose to use our services to send a gift card to someone, you acknowledge that you have their consent to provide us with their name, email address, and/or mobile phone number. We will automatically send an email or SMS to the gift card recipient to notify them of the card's receipt. Unless we obtain authorization from your friend, we will only use their name, email address, and/or mobile phone number for the purposes of sending this email and gift card reminders and maintaining a record of associated activity. How Do We Use Personal Information? Use of Personal Information: We use personally identifiable information to respond to your requests, sell gift cards, enhance your shopping experience, personalize your future purchases, and improve our applications and marketing and promotional efforts. We contact you to verify orders, provide customer service, send gift card reminders, notifications, administrative messages, and requested information, including messages sent on behalf of our customers. We also occasionally send marketing information about Futurehub.sa, our business partners, and their products and services. We also use this information to resolve issues and settle disputes, perform administrative tasks, enforce our agreements with you, including these Terms of Use and this Privacy Policy, comply with applicable laws, and cooperate with legal activities. The data you provide to us is processed and used in the United Arab Emirates and the United States of America. By using the applications and submitting information to Futurehub.sa, you expressly consent to this. *Is the information we receive shared/disclosed? Futurehub.sa does not share your information with any other party. We use the information internally only for the purposes of our services and applications as described above. Futurehub.sa will not sell your personal information to any third parties. In some cases, we may disclose customer information if required to do so by law or if we believe in good faith that such action is necessary to comply with [the relevant regulations/provisions/etc.].